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- Warrick126
- Level 1
![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (1)](data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw== "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (1)")
- Posts: 5
- Joined: Wed Jan 04, 2023 4:11 pm
![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (1)](https://i0.wp.com/forums.linuxmint.com/images/ranks/1.gif "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (1)")
[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Warrick126 »
Hello,
I cannot get any sound to play in my laptop's speakers. In Sounds, I only see Dummy Output under the Output tab and nothing under Input tab. This is also true for pavucontrol. AlsaMixer detects Nvidia's HDMI audio, but nothing else. The speakers work fine in Windows 11, so it doesn't appear to be a hardware issue. Also, I get sound if I plug in a USB speaker, but not if I use the 3.5mm jack.
I have tried the suggestions in the Tips for Troubleshooting Sound Issues, as well as a few others in different posts here and across the internet. I even tried installing the drivers from the SOF project github (2.2 is currently installed). That said, I could have easily missed something.
Right now I'm running Mint 21.1 Vera, Cinnamon 5.6.5, Kernel 6.0.0-1009-oem. I've had this problem since October '22 when I got the laptop and have tried a couple of different kernels since then.
I'm not new to computers, but am new-ish to Linux. I am fine working with the Terminal, though.
I appreciate any help you can offer.
Excerpts from inxi -Fxxxx
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System: Kernel: 6.0.0-1009-oem x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.6.5 tk: GTK 3.24.33 wm: muffin vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammyCPU: Info: 14-core (6-mt/8-st) model: 12th Gen Intel Core i7-12700H bits: 64 type: MST AMCP smt: enabled arch: Alder Lake rev: 3 cache: L1: 1.2 MiB L2: 11.5 MiB L3: 24 MiBAudio: Device-1: Intel Alder Lake PCH-P High Definition Audio vendor: Hewlett-Packard driver: sof-audio-pci-intel-tgl bus-ID: 00:1f.3 chip-ID: 8086:51c8 class-ID: 0401 Device-2: NVIDIA vendor: Hewlett-Packard driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 8 bus-ID: 01:00.1 chip-ID: 10de:228e class-ID: 0403 Sound Server-1: ALSA v: k6.0.0-1009-oem running: yes Sound Server-2: PulseAudio v: 15.99.1 running: yes Sound Server-3: PipeWire v: 0.3.48 running: yesLast edited by LockBot on Tue Jul 04, 2023 10:00 pm, edited 3 times in total.
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SMG
- Level 25
- Posts: 32044
- Joined: Sun Jul 26, 2020 6:15 pm
- Location: USA
![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (3)](https://i0.wp.com/forums.linuxmint.com/images/ranks/12.gif "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (3)")
Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby SMG »
Warrick126 wrote: ⤴Wed Jan 04, 2023 5:07 pmI have tried the suggestions in the Tips for Troubleshooting Sound Issues, as well as a few others in different posts here and across the internet. I even tried installing the drivers from the SOF project github (2.2 is currently installed). That said, I could have easily missed something.
Welcome to the forum, Warrick126.
What is the output of
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journalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (4)](https://i0.wp.com/linuxmint.com/img/signatures/sig-SMG.png "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (4)")
A woman typing on a laptop with LM20.3 Cinnamon.
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- Warrick126
- Level 1
- Posts: 5
- Joined: Wed Jan 04, 2023 4:11 pm
Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Warrick126 »
SMG wrote: ⤴Fri Jan 06, 2023 11:32 pmWelcome to the forum, Warrick126.
What is the output of
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See AlsoDebian: No sound - Debian User ForumsSOF Linux Driver Architecture — SOF Project 2.9.0 documentationGentoo Forums :: View topicOverview of Intel hardware platforms — SOF Project 2.9.0 documentationjournalctl -k | grep -Ei "ALSA|HDA|sof[-]|HDMI|snd[_-]|sound|hda.codec|hda.intel"
Hello, and thank you. ![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (6)](https://i0.wp.com/forums.linuxmint.com/images/smilies/icon_smile.gif "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (6)"){kind=icon}
I removed "RG-UltLappy kernel" from the output since it was on every line and I thought removing it would make it a little easier to read. The three lines below caught my eye. Maybe I missed a step with the sof-project solution? I'll look into that.
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Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-adl-rt711-2ch.tplg failed with error -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-adl-rt711-2ch.tplg failed err: -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: you may need to download the firmware from https://github.com/thesofproject/sof-bin/Here is the entire output:
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Jan 04 06:54:57: ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio)Jan 04 06:54:57: snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100Jan 04 06:54:57: snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driverJan 04 06:54:57: snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)Jan 04 06:54:57: snd_hda_intel 0000:01:00.1: Disabling MSIJan 04 06:54:57: snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio clientJan 04 06:54:57: input: HDA NVidia HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0/input14Jan 04 06:54:57: input: HDA NVidia HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0/input15Jan 04 06:54:57: input: HDA NVidia HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0/input16Jan 04 06:54:57: input: HDA NVidia HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card0/input17Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driverJan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: enabling device (0000 -> 0002)Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt modeJan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: DMICs detected in NHLT tables: 2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 4Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:2:0-57864Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:22:1 Kernel ABI 3:23:0Jan 04 06:54:57: soundwire sdw-master-0: Slave Entry not foundJan 04 06:54:57: soundwire sdw-master-1: Slave Entry not foundJan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-adl-rt711-2ch.tplg failed with error -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-adl-rt711-2ch.tplg failed err: -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: you may need to download the firmware from https://github.com/thesofproject/sof-bin/Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -2Jan 04 06:54:57: sof_sdw sof_sdw: snd_soc_register_card failed -2Jan 04 12:49:38: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 12:49:38: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 12:49:38: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 13:35:59: Modules linked in: ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2 kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4Jan 04 13:35:59: mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_log hid_sensor_hub intel_ishtp_hid nvidia_drm(POE) nvidia_modeset(POE)Jan 04 13:35:59: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 04 13:35:59: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 04 13:35:59: soundwire sdw:0:025d:0711:01:0: PARITY error detected before INT mask is enabledJan 04 13:36:02: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 13:36:02: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 13:36:02: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 15:44:17: Modules linked in: ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs snd_seq_dummy ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2Jan 04 15:44:17: kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4 mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_logJan 04 15:44:17: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 04 15:44:17: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 04 15:44:17: soundwire sdw:0:025d:0711:01:0: Bus clash detected before INT mask is enabledJan 04 15:44:21: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 15:44:21: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 15:44:21: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 16:26:08: Modules linked in: ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs snd_seq_dummy ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2Jan 04 16:26:08: kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4 mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_logJan 04 16:26:08: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 04 16:26:08: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 04 16:26:11: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 16:26:11: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 16:26:11: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 06 20:46:41: Modules linked in: uhid ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs snd_seq_dummy ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2Jan 06 20:46:41: kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4 mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_logJan 06 20:46:41: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 06 20:46:41: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 06 20:46:44: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 06 20:46:44: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 06 20:46:44: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 07 18:01:07: Modules linked in: uhid ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs snd_seq_dummy ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2Jan 07 18:01:07: kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4 mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_logJan 07 18:01:07: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 07 18:01:07: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 07 18:01:11: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 07 18:01:11: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 07 18:01:11: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 07 18:04:35: Modules linked in: uhid ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs snd_seq_dummy ccm rfcomm cmac algif_hash algif_skcipher af_alg bnep zfs(PO) zunicode(PO) zzstd(O) zlua(O) zavl(PO) icp(PO) zcommon(PO) znvpair(PO) spl(O) snd_soc_sof_sdw snd_soc_rt711_sdca snd_soc_intel_hda_dsp_common snd_soc_intel_sof_maxim_common snd_soc_rt1316_sdw regmap_sdw_mbq snd_sof_probes snd_soc_rt711 regmap_sdw snd_soc_dmic snd_sof_pci_intel_tgl snd_sof_intel_hda_common soundwire_intel soundwire_generic_allocation soundwire_cadence snd_sof_intel_hda snd_sof_pci snd_sof_xtensa_dsp snd_sof snd_sof_utils snd_soc_hdac_hda snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi soundwire_bus snd_hda_codec_hdmi snd_soc_core snd_compress ac97_bus snd_pcm_dmaengine joydev snd_hda_intel snd_intel_dspcfg intel_tcc_cooling x86_pkg_temp_thermal snd_intel_sdw_acpi intel_powerclamp iwlmvm snd_hda_codec snd_hda_core uvcvideo coretemp snd_hwdep snd_pcm videobuf2_vmalloc videobuf2_memops mac80211 videobuf2_v4l2Jan 07 18:04:35: kvm_intel snd_seq_midi snd_seq_midi_event btusb snd_rawmidi libarc4 mei_pxp mei_hdcp intel_rapl_msr btrtl hid_sensor_als videobuf2_common nls_iso8859_1 kvm input_leds btbcm snd_seq hid_sensor_trigger processor_thermal_device_pci iwlwifi processor_thermal_device btintel industrialio_triggered_buffer hp_wmi videodev btmtk snd_seq_device processor_thermal_rfim sparse_keymap snd_timer rapl cmdlinepart kfifo_buf processor_thermal_mbox intel_cstate serio_raw platform_profile mc wmi_bmof hid_multitouch bluetooth spi_nor ucsi_acpi processor_thermal_rapl snd hid_sensor_iio_common mei_me cfg80211 typec_ucsi intel_rapl_common ecdh_generic mtd mei industrialio ecc soundcore igen6_edac int340x_thermal_zone typec nvidia_uvm(POE) soc_button_array acpi_pad acpi_tad mac_hid sch_fq_codel msr parport_pc ppdev lp parport ramoops pstore_blk reed_solomon pstore_zone efi_pstore ip_tables x_tables autofs4 btrfs blake2b_generic xor raid6_pq zstd_compress libcrc32c dm_mirror dm_region_hash dm_logJan 07 18:04:35: ? snd_hda_multi_out_dig_close+0x40/0x40 [snd_hda_codec]Jan 07 18:04:35: hda_codec_pm_prepare+0x19/0x50 [snd_hda_codec]Jan 07 18:04:39: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 07 18:04:39: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 07 18:04:39: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendTop
SMG
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby SMG »
Warrick126 wrote: ⤴Sat Jan 07, 2023 8:29 pm The three lines below caught my eye. Maybe I missed a step with the sof-project solution? I'll look into that.
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Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-adl-rt711-2ch.tplg failed with error -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-adl-rt711-2ch.tplg failed err: -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: you may need to download the firmware from https://github.com/thesofproject/sof-bin/
Maybe you did or maybe those are just not available yet. In one case, I found a bug report related to an issue someone else had (different spec than yours) where the files were there, but not named properly (or something like that) which produced a err: -2 message. Or it could be the files are just not there. As the developers learn more about the quirks of each of these hardware setups, they add new files.
You will definitely need the missing files in order to get the sound card properly recognized. Without the card being recognized, there will be no sound.
The below lines caught my eye because I was not aware Linux Mint used soundwire yet. Was it specifically mentioned in the directions you used? While I believe it is the default for Ubuntu 22.10, it was not for Ubuntu 22.04/LM21. I am not familiar with it and am not able to help you with it. The -110 error is a timing out error.
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Jan 04 06:54:57: snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driverJaJan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: SoundWire enabled on CannonLake+ platform, using SOF driverJan 04 06:54:57: soundwire sdw-master-0: Slave Entry not foundJan 04 06:54:57: soundwire sdw-master-1: Slave Entry not foundJan 04 12:49:38: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 12:49:38: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 13:35:59: soundwire sdw:0:025d:0711:01:0: PARITY error detected before INT mask is enabledJan 04 13:36:02: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 13:36:02: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 13:36:02: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 15:44:17: soundwire sdw:0:025d:0711:01:0: Bus clash detected before INT mask is enabledJan 04 15:44:21: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 15:44:21: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 15:44:21: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 04 16:26:11: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 04 16:26:11: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 04 16:26:11: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 06 20:46:44: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 06 20:46:44: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 06 20:46:44: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 07 18:01:11: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 07 18:01:11: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 07 18:01:11: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendJan 07 18:04:39: soundwire sdw-master-0: clock stop prep/de-prep failed slave:15Jan 07 18:04:39: soundwire_intel soundwire_intel.link.0: prepare clock stop failed -110Jan 07 18:04:39: soundwire_intel soundwire_intel.link.0: cannot enable clock stop on suspendWith regards to the below, check the SOF repository to see if that specific topology file (sof-adl-rt711-2ch.tplg) is available. The last line, registering the card, is needed for sound.
Code: Select all
Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: Direct firmware load for intel/sof-tplg/sof-adl-rt711-2ch.tplg failed with error -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: tplg request firmware intel/sof-tplg/sof-adl-rt711-2ch.tplg failed err: -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: you may need to download the firmware from https://github.com/thesofproject/sof-bin/Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: error: failed to load DSP topology -2Jan 04 06:54:57: sof-audio-pci-intel-tgl 0000:00:1f.3: ASoC: error at snd_soc_component_probe on 0000:00:1f.3: -2Jan 04 06:54:57: sof_sdw sof_sdw: snd_soc_register_card failed -2
A woman typing on a laptop with LM20.3 Cinnamon.
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- Nightwing
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![[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (10)](https://i0.wp.com/forums.linuxmint.com/images/ranks/2.gif "[Solved] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon (10)")
Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Nightwing »
Warrick126 wrote: ⤴Wed Jan 04, 2023 5:07 pmI've had this problem since October '22 when I got the laptop and have tried a couple of different kernels since then.
I know the problem very well, costs some time...
I've installed yesterday newest SOF drivers, and I have a wrong topology.
By doing research, I jumped in this threat, and I'd suggest, you'll write an issue here, so that you'll get the missing file.
I just looked in my files for your card: sof-adl-rt711-2ch.tplg - have a look on my screenshot, there's no file:
Good luck,
ToM
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- Warrick126
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Warrick126 »
SMG wrote: ⤴Sat Jan 07, 2023 9:56 pmThe below lines caught my eye because I was not aware Linux Mint used soundwire yet. Was it specifically mentioned in the directions you used?
This much I can say for sure: Soundwire was not mentioned in thesofproject instructions. I used the provided install.sh script, as well as manually doing what the script does. I'm not sure if soundwire is supposed to be there, or if the files came from one of my other attempts at a solution.
SMG wrote: ⤴Sat Jan 07, 2023 9:56 pmOr it could be the files are just not there. As the developers learn more about the quirks of each of these hardware setups, they add new files.
You will definitely need the missing files in order to get the sound card properly recognized. Without the card being recognized, there will be no sound.
With regards to the below, check the SOF repository to see if that specific topology file (sof-adl-rt711-2ch.tplg) is available. The last line, registering the card, is needed for sound.
Nightwing wrote: ⤴Sun Jan 08, 2023 12:25 pmI know the problem very well, costs some time...
I've installed yesterday newest SOF drivers, and I have a wrong topology.
By doing research, I jumped in this threat, and I'd suggest, you'll write an issue here, so that you'll get the missing file.
I checked the directory and, as expected, that tplg file is not there. I checked the download from github/thesofproject/sof-bin and that file isn't there either, so I guess it doesn't exist yet, like Nightwing said.
I'll open an issue with thesofproject, per Nightwing's suggestion. Thank you both!
Would this be considered resolved, at least as far as this forum is concerned?
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SMG
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby SMG »
Warrick126 wrote: ⤴Sun Jan 08, 2023 9:45 pmWould this be considered resolved, at least as far as this forum is concerned?
It's your topic so you get to decide when the topic is solved.
The system will automatically lock the topic 6 months after the creation date so one idea of what you can do is edit the title of the first post now (click the pencil button) to add [Bug submitted - audio files missing] and then, if the files become available before the topic is automatically locked, you can add another post with the new information and edit the title of the first post to change the bug submitted text to [SOLVED].
A woman typing on a laptop with LM20.3 Cinnamon.
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- Warrick126
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Warrick126 »
SMG wrote: ⤴Sun Jan 08, 2023 9:57 pmIt's your topic so you get to decide when the topic is solved.
The system will automatically lock the topic 6 months after the creation date so one idea of what you can do is edit the title of the first post now (click the pencil button) to add [Bug submitted - audio files missing] and then, if the files become available before the topic is automatically locked, you can add another post with the new information and edit the title of the first post to change the bug submitted text to [SOLVED].
That makes more sense, I'll do that.
I submitted the issue to The sof project github. Hopefully there will be a resolution soon, or at least the next step. https://github.com/thesofproject/linux/issues/4135
[Update] Apparently it's a quirk of HP BIOS, not really a missing file. The good news is the quirk has already been documented and a fix pushed, but it's only available in kernel 6.1. I'll see if I can update to that version.
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- Nightwing
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Re: [Bug submitted - Audio files missing] Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Nightwing »
You're a lucky man, and kernel 6.1 is up (and running), too: linux-oem-22.04c
ToM
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SMG
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby SMG »
Warrick126 wrote: ⤴Tue Jan 10, 2023 10:01 pm[Update] Apparently it's a quirk of HP BIOS, not really a missing file. The good news is the quirk has already been documented and a fix pushed, but it's only available in kernel 6.1. I'll see if I can update to that version.
As Nightwing has indicated, the 6.1-oem kernel just became available. I normally let them do an update or two before recommending them, but, if you want to give it a try, you can take a Timeshift snapshot (in case it does not work out) and then install it with
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sudo apt-get install linux-oem-22.04cand reboot.
A woman typing on a laptop with LM20.3 Cinnamon.
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- Warrick126
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby Warrick126 »
Nightwing wrote: ⤴Wed Jan 11, 2023 5:29 amYou're a lucky man, and kernel 6.1 is up (and running), too: linux-oem-22.04c
SMG wrote: ⤴Wed Jan 11, 2023 9:29 pmAs Nightwing has indicated, the 6.1-oem kernel just became available. I normally let them do an update or two before recommending them, but, if you want to give it a try, you can take a Timeshift snapshot (in case it does not work out) and then install it with
Code: Select all
sudo apt-get install linux-oem-22.04cand reboot.
Thanks! I have a bit of time tonight and can give it a try. At least I can see if sound works.
Update: So far the new kernel is running fine, but my speakers still didn't work. I looked in the log and saw the same missing file error. However, this time it was asking for a different file, sof-adl-rt711-l0-rt1316-l3-2ch.tplg. I searched my download from sof and found it. I copied it to the /lib/firmware/intel/sof-tplg directory and rebooted. After that, the sound worked! I checked the headphone combo jack too and that worked. So, I think I'm good to go. Thank you both!
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SMG
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Re: Dummy Output - HP 16-k00023dx, Intel i7 12th gen, Cinnamon
Postby SMG »
Warrick126 wrote: ⤴Thu Jan 12, 2023 12:02 amHowever, this time it was asking for a different file, sof-adl-rt711-l0-rt1316-l3-2ch.tplg. I searched my download from sof and found it.
Thanks for this feedback. Perhaps there were changes made in the kernel (now a different version) which meant the file needed changed so they gave the new file a new ID. I will keep that in mind when helping others in the future.
Warrick126 wrote: ⤴Thu Jan 12, 2023 12:02 am I copied it to the /lib/firmware/intel/sof-tplg directory and rebooted. After that, the sound worked! I checked the headphone combo jack too and that worked. So, I think I'm good to go. Thank you both!
Good to hear! You're welcome.
A woman typing on a laptop with LM20.3 Cinnamon.
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